Status

Recent incidents at wallee

• EFT/POS disruption - Acquiring

  Dear Sir or Madam The disruption has been resolved. The following services are fully functional again: EFT/POS Start of disruption: 24.09.2026 12:35:00 End of disruption: 24.09.2026 18:20:00 We apologize for the inconvenience.

  2026-09-24 14:11:22

• SIM Provider

  We are sorry to inform you that our SIM Provider is experiencing network issues with their data+ SIM cards. Details of the interruption:Data traffic is affected Start time: 11:06 We are working with our partners to find and rectify the problem as a matter of top priority. We will inform you as soon as the data connection is available again without disruption.

  2026-09-10 11:08:40

• Acquirer Service Interruption

  PostFinance EFT/POS — Disruption Resolved The disruption affecting PostFinance EFT/POS has been resolved. Card payments using PostFinance Card are working normally again. Thank you for your patience.

  2026-08-27 10:30:30

• Service Interruption of PostFinance E-Commerce Payment Methods

  We are sorry to inform you that Postfinance Payment Methods (PostFinance Pay, PostFinance Card, PostFinance E-Finance) are temporarily unavailable due to technical issues Details of the interruption: E-Commerce Payment Methods of PostFinance are disrupted Start time: 2026-08-06 08:15 Impacted services: The Following Payment methods are disrupted and might not work: PostFinance Pay, PostFinance Card, PostFinance E-Finance We apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue as quickly as possible. We will keep you informed and provide an update soon. Thank you for your patience.

  2026-08-06 09:33:22

• Acquirer Service Interruption

  We would like to inform you about an ongoing technical issue impacting Mastercard 3-D Secure authentication as from Today, (15/07/2026) at 09:01 CEST . This issue results in a number of transactions receiving a status 0 (Incomplete/invalid) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check. A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly. We also confirm that the issue has an external responsibility

  2026-07-15 10:02:26

Checked on 20 October 2026, 4:16. Source for payment processing: status.wallee.com. We inform about outages via the newsletter and in the dashboard.